Important customer communications are scattered between inboxes and multiple systems
Aptly is your single source of truth.
Tired of bouncing between apps to communicate with tenants and owners? Stop copying and pasting emails from your inbox to your property management software!
When your conversations are scattered, so is your customer experience.
Your Aptly shared inbox automatically organizes conversations by customer contacts synced from your property management software, intelligently categorizes them, and allows everyone to work off the same copy of a conversation without the endless forwarding and CCs.
Important tasks and follow up items from tenants and owners are falling through the cracks.
Aptly converts conversations into tasks that are easily shared
Quickly convert conversations into tasks for yourself or teammates without leaving your inbox! Aptly connects your inbox to a flexible work management platform where your team can track and delegate any work for maximum productivity.
Our customer experience is suffering when we take too long to respond to emails and when handing off conversations between teammates.
Aptly lets your team work faster while offering a personalized customer experience at scale.
Aptly organizes your inbox by priority contacts, complete with notifications and visual indicators to help ensure important conversations don’t fall through the cracks. Ensure conversational continuity by assigning conversations to teammates with internal notes and accompanying rich contact details about the history of your interactions with anyone.
Our customers want to communicate with us via SMS but we don’t want our staff using their personal phones.
Business text messaging from your Aptly inbox increases customer satisfaction, converts more leads, and engages tenants/owners.
Want to get your message heard? Text messaging has a 98% open rate and an average response rate of just 90 seconds. More importantly, your customers want to communicate with your business from the channel they use most frequently- text messaging. Tenants and owners don’t need to install an app or log into a portal to communicate with your team. Simply enable a phone number in your Aptly inbox (private or shared) and let your team communicate without needing to share their personal phone numbers.
We want to support remote working but it’s hard enough getting visibility on what our team is working on each day.
Aptly is a virtual hub to track, organize and execute on any work no matter where your team might be working.
Bring your team together with Aptly’s flexible work management platform that allows individuals and teams to manage and collaborate on tasks- anywhere, anytime. Trade your endless meetings, outdated spreadsheets and long email chains for a central location to keep your team focused on the work that needs to get done. You’ll know where everything stands at a glance and get real-time notifications on status updates and comments from your team.