Build better owner and resident relationships with less work, by collaborating
better as team, all from one familiar application: The Inbox.
Aptly helps property managers:
Attract & Retain Owners
Streamline and automate owner communication. Provide detailed snapshots of customer service interactions & resident satisfaction.
Improved Brand Reputation
Timely customer surveys, sentiment analysis resident and owner happiness scores
Optimize Team Performance
Automate 10-30% of inbound inquiries. Ramp up new hires faster with knowledge base and performance tracking
Retain High Value Tenants
Faster response times, more accountability, automated outreach before leases expire.
Propertyware & Aptly Comparison
|Criteria||Propertyware||Aptly + Propertyware|
|Personal Inbox + Shared Inboxes|
|Smart filtering and prioritization|
|AI Powered Response Templates|
|Response Time Goals + Agent Performance Report|
|Automated Follow Up Surveys|
|Team Chat and sharing|
|Zero data entry and setup|
|Integrates to Popular Apps (Office365, Google, Slack, Box and more.)|
|Resident Satisfaction Score|
|Create Work Orders from the Inbox|
|Aptly Chrome Extension|
Veritas relies on Aptly to organize effective communication between all departments involved in the customer journey. We’ve saved countless hours in productivity and delivered measurable improvement to our services levels that are reflected in our online reputation.