The work management platform for property teams of all sizes

ESSENTIAL

For teams starting with collaboration, CRM, and basic workflow automation.

40

per user/month

Includes:
  • Property management software sync
  • Omni-channel team inbox and calendar
  • Advanced inbox rules and email parsers
  • Templates for dozens of workflows
  • Automations to simplify repetitive tasks
  • Dozens of native integrations + Zapier
  • Standard Support
  • On-demand training with Aptly Academy
  • Aptly Masterminds user community
Get Started

PREMIUM

Fast growing businesses looking to streamline operations quickly.

80

per user/month

Includes everything in ESSENTIAL, plus:
  • CSAT / NPS surveys to ensure service quality
  • Electronic signatures for your workflows
  • Advanced automations and assignment rules
  • Dedicated CSM, priority chat and response times
  • Unlimited bulk emails and SMS
  • Advanced inbox admin tools
  • Access to Aptly API
  • Multi-Org (ability to switch between accounts)
Get Started
Property Management Software SyncESSENTIAL
Book Demo		PREMIUM
Book Demo
Portfolios, Buildings, Units
Contacts
Custom fields
Custom views
Custom triggers
Control access
HOA software support
Omni-Channel InboxesESSENTIAL
Book Demo		PREMIUM
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Google or Microsoft O365
MS and voice communications
Shared inboxes
Assignments
Sharing
Topics
Internal comments
Shared drafts
Message history
Snooze messages
Reminders
Message scheduling
Keyboard shortcuts
Communication templates
Calendar syncPersonal & TeamPersonal & Team
Inbox rulesBasicAdvanced
Bulk email and SMS campaings500 messages/moUnlimited
Monitored accountsAdvanced
Inbox AnalyticsBasicAdvanced
Summarize and Compose with Ai
Workflow AutomationESSENTIAL
Book Demo		PREMIUM
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Unlimited boards
Workflow template gallery
Automated card creation (20+sources)
Automated conditions to trigger workflows
Forms to create or update cards
Assignment rulesBasicAdvanced
AutomationsBasicAdvanced
Customizable views
30+ custom field types
Calculated fields
Mirror fields
Bulk actions
Merging cards
Task list templates
Personalized communication templates
Card grouping
File Storage5 GB / User5 GB / User
Zapier
API
Electronic signatures
Guest Users$10 / User$10 / User
Review ManagementESSENTIAL
Book Demo		PREMIUM
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CSAT Survey
NPS Surveys
Automations to push to social websites'
Leasing ManagementESSENTIAL
Book Demo		PREMIUM
Book Demo
Listing management + syndication
Lead capture
Lead assignment rulesBasicAdvanced
Guest card tracking
Automated follow ups
Tour scheduling
Self-touring
Tour surveys
Lead attribution analytics
Company/property websites$$
Online ApplicationsESSENTIAL
Book Demo		PREMIUM
Book Demo
Custom questions
Customizable by location/property
Dynamically customized with property
Section 8 support
App fee options
Coupon codes (discount app fees)
Payment types
24/7 chat support for applicants
Spanish rental applications
Accept applications without a location
Background ScreeningESSENTIAL
Book Demo		PREMIUM
Book Demo
Credit AgencyTransUnion or EquifaxTransUnion or Equifax
Credit Scoring ModelFICO 9 & Vantage 4.0FICO 9 & Vantage 4.0
Bankruptcy
Judgments / Liens
Address History
SSN Verification
Adverse Action Letter
Time To Run reportInstantInstant
Criminal Search
Patriot Act Search
Sex Offender Search
Evictions Search
Identity VerificationESSENTIAL / PREMIUM
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Gov. Issued ID VerificationVerified electronically against 50+ criteria
Selfie VerificationFacial recognition + fraud check + matching to Gov Id
Phone Number Verification2FA verification of mobile phone
Income VerificationESSENTIAL
Book Demo		PREMIUM
Book Demo
Instant Banck Verification
Instant Payroll Verification
Pet Transaction Detection
Utility Payment Detection
Rent Payment Detection
NSF Detection
Upload Additional Documents
Document Fraud Detection
Customer SupportESSENTIAL
Book Demo		PREMIUM
Book Demo
Support hoursM-F, 9am - 5pmM-F, 9am - 5pm
Support methodsEmailEmail + Priority Chat
Response times< 2 business days< 1 business days
Knowledgebase
Aptly Academy
Aptly Masterminds user community
Named customer success manager