There are two types of users in Aptly; full users and guest users. Both types can access cards and boards in Aptly, with assignments for accountability and @mentions for quick collaboration. Full users can connect inboxes and access team inboxes to handle conversations together, use team tags and canned responses and be included in team rules. Guest users only have access to the cards or boards shared with them and any related objects. A related object could be a conversation, contact, event or location related to the card.

With Aptly you can connect existing inboxes from your email provider and consolidate all communication into one omnichannel inbox including email, text messages and phone calls. Connect a single personal inbox or several. All personal inboxes you connect will flow into your Aptly Inbox, where you can view each inbox separately or altogether. The personal inboxes you connect are private to you.

If you’d like to manage email as a team in Aptly, you can connect shared inboxes like residentrelations@ or leasing@ to manage communication as a team, route messages to the right people and get more done. Grant the right teammates access to a shared inbox so everyone’s in the loop. Shared inboxes increase accountability and transparency, cut down on duplicate or slow replies, and promote better organization and team communication.

Plan, manage and track your work using Aptly’s boards and cards. Capture any type of workflow in minutes, from marketing and leasing, to HR, customer service issues with residents or construction and rehabs. Create a custom board from scratch or install one from our template gallery.

With Aptly, you can make boards public to everyone in your organization, private just for you or invite specific teammates to access including vendors outside of Aptly.

A shared board is public to everyone in your organization. A private board is just for you or shared with specific teammates.

Aptly Boards contain cards. Think of a card as a task to complete or information to manage. To keep track of tasks in a clear and organized way, drag the card from one stage to another until the job’s complete.

Create cards by capturing work from public forms, through your inbox, with one of our integrations or on the board itself.

Add custom fields on your cards, upload documents and loop in your teammates by assigning or mentioning them in comments. Add sub tasks to cards and even create sub task templates to streamline processes. Check off tasks as they’re completed to keep the project moving.

Yes, Aptly currently integrates with Yardi, Appfolio, Buildium and bidirectionally integrates with Propertyware.

Integrate Aptly with your property management software to sync your contacts, buildings, leases and more into Aptly and enhance it with conversation and work data.

No matter which teammate is responding to customers, they have all the information they need without toggling between apps. All your important data lives in one, unified place.

To subscribe, click upgrade on the banner inside Aptly, at the bottom of the page. Or, click the settings icon in the bottom left corner of Aptly. Then click Subscription and enter your payment information.

You can pay for a monthly or annual Aptly subscription with ACH or with a credit card. If you choose an annual subscription you’ll receive 20% off!

To upgrade or modify your subscription go to your company settings in Aptly and click Subscription. To access your company settings, click the settings icon in the bottom left corner of Aptly.

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To cancel your subscription with Aptly, send us an email at [email protected].